Ondaum World is a global e-commerce store offering top-quality fashion, beauty, home, and lifestyle products. We combine trend-forward collections with excellent customer support to deliver a seamless online shopping experience worldwide.

You can reach us at support@ondaumworld.com. We respond within 24 business hours, Monday to Friday.

Yes! We ship to the USA, UK, Canada, and other selected countries. See our Shipping Policy for full details.

Most orders are delivered within 5 to 13 business days. Some items may ship faster (1–2 days), depending on stock and location. Full details are on our Shipping Policy page.

Yes! A tracking number will be emailed to you once your package is dispatched. Use the link to follow your order in real time.

We accept all major credit cards, PayPal, and secure payment gateways supported by Shopify for a safe checkout experience.

If your order hasn’t shipped yet, please contact us as soon as possible. Once an order is processed or shipped, changes and cancellations may not be possible.

We offer easy returns. Visit our Refund Policy page for details on return windows, item conditions, and refund processing.

Once your return is received and approved, refunds are processed within 5–10 business days, depending on your payment method.

Yes. Your privacy is important to us. We use industry-standard encryption and never share your data. Learn more in our Privacy Policy.

You can find our full terms on our Terms of Service page.